General Infomation

Please read through all policies and refer back to them often throughout the planning of your event. Most of your general questions about Gannon's wedding and reception planning will be answered in this section. If you plan to come to Maui to see our beautiful sites, please call us prior to your arrival to set up an appointment to meet with us.  We would love to show your our beautiful locations. 808-875-8080.

2013 General Information and guidelines

Restaurant services

We are available to assist you with your wedding site location and restaurant needs. Our Director of Sales will work with you or your wedding coordinator to assist you with your food and beverage needs. If you do not have a wedding coordinator, but desire additional assistance with ceremony or reception needs, (e.g., flowers, music,specialty linens, etc.), Gannon's has an on-site coordinator you may hire. Please see the amenities page, as all fees are based on needs. You will be contacted direct after your initial booking by our coordinator if you have not noted your wedding coordinator on the booking form.

Our hours of operation are 8:30 a.m. to 10:00 p.m. Dinner events may begin at 5:30 p.m. and end at 10 p.m.

Food and beverage rights

Gannon's has exclusive food and beverage rights on the Wailea Gold and Emerald courses, Molokini Lookout, and all related restaurant sites. No outside food or beverage is permitted. This inclueds wedding cakes from your wedding coordinator or another cake
baker.  All cake orders must go thur Gannon's direct. No outside cakes are permitted.

Restaurant location

Gannon's, a Pacific View Restaurant is located on a hill above the Pacific Ocean. If you wish to take beach photos, the beach is a short 5-10 minute drive from the restaurant. Your photographer should be able to assist you with your beach photographs. You will need to drive for beach photos, as the beach is not walking distance.

Wedding Site Inspection Appoitments

Wedding site inspections are available by appointment only. Please call (808) 875-8080 or e-mail to schedule an appointment. We may not be able to assist you without an appointment.

Changing rooms

Menu changes

We reserve the right to change menus as needed due to availability of products; we will try to simulate any changes necessary. All menus are subject to seasonal changes. If you plan on printing your own menus for your party please send to us first to proof the menu for you.

Menus

Set menus are required for all parties of 15 or more. For parties fewer than 15, guests may select a la carte menus or set menus. Vegetarian, Gluten Free and children's selections are available. You are not required to pre-select vegetarian or children's meals prior to your event. We will just need to know how many guests require special meals and how many chidren for the child menu. The children's menu is viewable on our web site. The menu you select will be adjusted for any gluten free guests. 

Wedding cakes

All wedding cakes must be ordered through [email protected].  You or your wedding coordinator will need to pay Gannon's directly for your cake, including 4.166% tax & 20% service charge.  Cake orders and menus must be finalized 60 days prior to the event.  No changes 7 days prior to the event.  No outside food or beverage will be allowed in the restaurant. There is no cake serving fee (for cutting, serving, plating of wedding cake, cupcakes, etc.) when your cake is ordered directly with us and payment goes directly to Gannon's. A cake table and cake servers will be provided to you at no charge. Due to the tropical enviroment/temperature we have in Maui, your cake will be brought out early for photos upon your request.  It can than be returned to the chill until just prior to service. If you wish to have fresh flowers on your cake, please provied your own or order with your wedding cord or your florist.

We are not able to save leftover cake over night. Any cake left after you leave your event will be disposed of. Please take any left over cake with you at the end of your event.

Wines

We offer an extensive wine list. We normally review and make changes on a monthly basis. Pre-selection of wines must be placed two weeks in advance to ensure availability. Gannon's is not able to permit guests to bring in their own wines or spirits, all liquor must be purchased from the restaurant. Corkage fees are not permitted by Gannon's. Please e-mail us for current wine lists approximately 2-3 months prior to your event. All wine selections are subject to availability.

Liquor

For ease of service, we request no cash and carry. We will present one beverage check per group. Cash bar services may be available on special request and a fee will apply as follows: Cash bar staffing fee for up to 50 guests - $100 plus tax and gratuity Cash bar staffing fee for over 50 guests - $200 plus tax and gratuity. Hourly bar rates are NOT available. All bar and liquor costs are based on consumption. There are no added fees if you pay for all of your guests beverages.  Fees will apply if you go to a cash bar at any time. ID is required, we will ask all guests for ID if they look under the age of 30.  Legal drinking age in the state of Hawaii is 21.  Brides and grooms are to bring ID with you to your wedding.  Guests will be asked for ID if they look under 30. All guests under the age of 22 MUST leave by 10pm if there is any dancing.  This is a new law with Maui County.

Service charge and tax

All food, beverage, set-up fees and incidentals that are ordered directly through Gannon's are subject to our 20% service (coordination) charge. This includes decor, entertainment, incidentals, dance floors, wedding cakes, music, etc. Tax of 4.166% and service charges are not included in set menu prices unless specified, but will be added to your final food and beverage bill. Local tax rate is 4.166%. Service charge is 20%.

Molokini Lookout parking & transportation for wedding ceremonies on Molokini Lookout ONLY

Due to limited vehicle space on Molokini Lookout, parking is limited to only vendors and members of the immediate wedding party. All guests are required to be transported via shuttle service. Gannon's or your wedding coordinator may assist you with the rental of a shuttle service. Parking is available in our main parking lot, and your guests will be shuttled from the main entrance of the restaurant up to Molokini Lookout for the ceremony. Wailea security and Gannon's staff will do spot checks for vehicle parking and the use of shuttles. Fines up to $300 will be imposed on the client or wedding coordinator that booked the event if above guidelines are not met. In case of rain, your ceremony will be moved to the atrium (lobby). Site fees will still apply.

Table set-up, seating arrangement and decor

Place cards and table favors may be provided to us for placement on the tables if you do not have a wedding coordinator or member of your family handling this. All items MUST be unwrapped, assembled and ready to place on tables. Fees WILL apply for any decorations requested to be set up by us. The fee will depend on your items and the time it takes to set up. All items delivered must be clearly marked with the name, date and set-up instructions, and given to the manager on duty. Standard table set-up consists of white linen, plates, glassware and silverware. If you bring in your own decorative votives, candle flame must be below the glass level. Hurricane-style candle holders work best for us with local Hawaiian trade-winds. Confetti is NOT allowed. A guest book table is available upon request for no additional fee. Gannon's is not responsible for any decor items left behind at the end of your event. You will be required to remove all decor at the end of your event. Sparklers/Fire dancers are not permitted in any of Gannon’s locations.

Table configurations will be arranged according to the location, unless otherwise specified, with final approval coordinated by the client, wedding coordinators and the restaurant. Standard table availability is as follows, and is based on your final guest count and your requested table set-up:

Lower Lawn - 72" round tables seating 8-10 guests will be used for parties with a large number of guests. One table may be used for parties of 28 or less. These are available upon request, and may require a rental fee if we do not have the tables in our inventory.

Upper Pond - 60" round tables seating 6-8 guests will be used for parties with a guest count over 20. One table is available for 20 or fewer guests on the Upper Pond.

Lower Pond - appropriate-sized round and/or rectangular tables, depending on the final number in your party.  One table can be used for up to 20 guests.  Round tables will be use for more than 20 guests.

Table set-up in all areas depends upon the final size of your party and your specific requests. Due to space constraints and availability of table shapes and sizes, if you have specific requests that you want guaranteed, additional table rental fees may be incurred.

Rain Call

In case of rain, your event will be moved indoors. There are no refunds due to rain. All ceremony site fees and reception set-up fees will still apply. Your indoor location will be determined by the manager on duty. Rain call must be made 4 hours prior to your event. If you see that it is raining or that there is a threat of rain, please call us and we will let you know how and when your rain call will be made. If we do not hear from you, we understand that you (the client--not another member in your party) are aware of the weather and are aware that we are making every effort to set your event as planned. Once the call is made and your event area is set up indoors, the rain set-up is final. We are not able to move you back outdoors. Gannon's retains the right to do whatever it takes to accommodate all of our guests in the event of rain. Gannon's also retains all rights to alter guidelines pertaining to entertainment in order to accommodate all guests during a rain call. We will enforce the DJ music level and tempo prior to 9:00 p.m., and will work as best we can to have your event continue as planned. We ask for your understanding and cooperation with all rain calls.

Entertainment - general policies

Any exceptions to or extensions of music/entertainment policies described below must have prior approval from Gannon's management. Any overtime will be subject to a surcharge. Hip hop and rap music are not permitted, except during a complete buy-out of the entire restaurant. Gannon's does not permit boom boxes or CD players.  For own iPods "Bose" state of the art speaker system is available to rent for $300.00 plus tax and service. If you wish to have a "sound tech" to assist you with your iPod sound during your ceremony and or reception event, one may be hired for you.

Entertainment - music for non-exclusive events on the lower lawn, upper pond and lower pond

For "non-exclusive" events, we allow live entertainment, provided it blends into the restaurant atmosphere (Hawaiian, jazz or light background music). Hip hop and rap music are not permitted during non-exclusive events. All entertainment must be booked by Gannon's coordinator. Please inquire for pricing as it varies based on needs. CD players or boom boxes are not permitted.  "Bose" state of the art speaker system is avail for $300 rental for use with your own iPod.  Same musical restrictons will apply.  A sound tech may be hired for you to assist you with your own iPod.

The following guidelines apply to live entertainment for "non-exclusive" parties from 5:30 p.m. to 10:00 p.m.: All guests under the age of 22 MUST leave by 10pm if there is any dancing.

The Upper Pond - up to a two-piece acoustic duo playing Hawaiian, jazz or light background The Lower Pond - one-piece acoustic playing Hawaiian, jazz or light background

TheLower Lawn - up to three-piece acoustic playing Hawaiian, jazz or light background music only (See DJ section for all DJ information.)

Drums are not permitted in any restaurant areas for "non-exclusive" parties. Live,"high-energy" music (i.e., fast dance music) on the Lower Lawn is only permitted from 9:00 p.m. to 10:00 p.m. This restriction is imposed as a courtesy to our restaurant patrons who can hear the music in the dining room. See the DJ section below for similar restrictions on high energy music.

Entertainment - live music for restaurant buy-outs

There are no restrictions for the type of music that is played between 5:30 p.m. and 10:00 p.m. if you are buying out the entire restaurant for a private event.

Entertainment - DJs

All DJs must be booked by Gannon's coordinator or your wedding coordinator. Pricing is available upon request. We do not allow DJs unless your function is on the Lower Lawn, Molokini Lookout, or you are buying out the entire restaurant. Hip hop and rap music are not permitted as part of DJ music, except during a complete buy-out of the entire restaurant. "High-energy" music (i.e., fast dance music) on the Lower Lawn is only permitted from 9:00 p.m. to 10:00 p.m. This restriction (also for live music, as above) is imposed as a courtesy to our restaurant patrons who can hear the music in the dining room. There are no restrictions on types of DJ music played between 5:30 p.m. and 10:00 p.m. if you are buying out the entire restaurant for a private event. As stated above in the "Rain Call" section, Gannon's retains all rights to alter guidelines pertaining to entertainment in order to accommodate all guests during a rain call. We will enforce the DJ music level and tempo prior to 9:00 p.m., and will work as best we can to have your event continue as planned.

Entertainment - electrical power

Electrical power is available on the wedding knoll as well as other function areas, including Molokini Lookout. Specialty AV equipment is available for additional fees. Please inquire with your needs. Gannon's does not have any extension cords.

Entertainment - dancing and dance floors

Dancing is only permitted in the main dining room during a "buy-out" of the entire restaurant, and on the Lower Lawn. A dance floor is mandatory for all dancing on the Lower Lawn, and involves a $150.00 rental fee, plus tax and service charges. A dance floor is also mandatory for all dancing in the main dining room during a "buy-out" and involves a $600.00 rental fee, plus tax and service charges for the standard-sized floor.  If there is a dance floor, dancing, and music, minors must leave by 10pm.  Please let us know if you plan to have dancing at your event, so that rental of the dance floor can be addressed.

Curfews

Our hours of operation are 8:30 a.m. to 10:00 p.m. Dinner events may begin at 5:30 p.m. Gannon's requires that all events must end by 10:00 p.m. Late fees will apply for overtime at a rate of $500 per hour, plus tax and service. Requests for additional time must be made prior to your event. Maui County laws mandate that all outdoor entertainment must end by 10:00 p.m. Early reception start time is available at a rate of $500 per hour, plus tax and service. All guests under the age of 22 MUST leave by 10pm if there is any dancing.

Guarantee

A guarantee of attendance is due 7 days in advance of the scheduled group dinner. If we are not advised of a guaranteed count, the tentative number of guests will become the guaranteed count. No-shows on a guaranteed count are charged full price of the set menu. If guest count changes within 7 days prior to the event, we reserve the right to make ANY necessary menu changes to accommodate the new higher guest count.

Advance deposit and payment

An advance deposit is required to confirm reservations for any of our sites. The deposit amount is equal to the site/set-up fees for the areas you wish to book. Only receipt of the deposit will confirm definite space and date for your event. If a deposit is not received within 60 days of your booking, your date and space will be automatically released. Refer to the Event Prices page for deposit amounts. A payment equal to 50% of the expected event total cost is required and must be received no less than 30 days prior to the event (i.e., food, rentals, etc.).

Billing

Billing for each function/special event will be arranged and approved by the management at least 30 days prior to the event. Final payment is due at the end of your function, and is payable by credit card, cash or traveler's checks only. All corporate bill-backs are due within 30 days of service.

Cancellation policy on non-exclusive events

A minimum of forty-five days' advance notice will be required in order to receive a deposit refund, less 10% service fee. Cancellations within 15 to 44 days will receive a 50% refund. If cancellation of the event is within 14 days prior to the event, the full deposit will be deemed "non-refundable." No-shows will be deemed "non-refundable."

Exclusive private parties (buy-out of the entire restaurant)

Gannon's is available for completely private events. Closing the restaurant and bar to the public in the evening does involve a minimum surcharge and set-up fees. Please contact us directly if you wish to explore this avenue. (Due to golf course restrictions, no exclusives are available during the day.) Buy-outs may start at 5:30 p.m. and must end at 10:00 p.m. Overtime is available at a rate of $500 per hour plus tax and service.

Exclusive event deposits (buy-out of the entire restaurant)

An advance deposit of $500 will be required to confirm the space. 10% of this deposit in deemed "non-refundable" upon cancellation for any reason.

Cancellation policy on exclusive events (buy-out of the entire restaurant)

A minimum of 60 days' advance notice will be required to receive a refund, less 10%. Cancellations within the 60 days prior to the event will be deemed "non-refundable."

Designated host/hostess

We request that there be one designated host/hostess whom management can approach with concerns and questions. We reserve the right to refuse service to anyone. Please direct any questions or concerns to the manager on duty during the time period of your event. The floor manager will be your contact and oversee your function, along with your banquet captain. Wedding coordinators and DJs are to follow the time lines designated by the wait staff and kitchen for food service.

All menus and prices are subject to change and are based upon availability. To book your reservation, please use the party booking form to provide: full name, phone number, number in party, arrival time, meal time, and the area you wish to reserve, along with the credit card authorization form to confirm the space for you. The payment of the site fee will confirm your booking, along with the credit card authorization form. Final details and menu selections are not needed until approximately 60 days prior to your function. If you wish to finalize your event prior to 60 days, we can do that for you as well.

All guidelines are subject to change. Revised 5-23-2012